These Terms of Service (“Terms”) govern your use of heyvictor.com (the “Site”), operated by Hey Victor, Inc. (“Hey Victor”, “we”, “us”, or “our”). By accessing or using our Site and services, you agree that you have read, understood, and will comply with these Terms.
1. Overview
Hey Victor provides a hosted website builder and related services tailored for progressive campaigns, organizations, and agencies. Your use of the platform is subject to these Terms, our Privacy Policy, and any other policies or notices we post.
2. Intellectual Property
All content, branding, designs, and code created by Hey Victor or displayed on the Site (excluding user-submitted content) are the property of Hey Victor, Inc. or its licensors. This includes — but is not limited to — logos, templates, documentation, code, and multimedia assets.
Any content, data, or intellectual property that you (the user) upload to your website or account remains solely yours. You retain all rights to your content. By using our platform, you grant us a limited, non-exclusive license to use that content only as needed to operate and support your site.
3. Acceptable Use
You agree to use the Hey Victor platform responsibly and legally. You must not:
Violate the intellectual property rights of others;
Gain unauthorized access to another user’s site or account;
Engage in fraud, deception, harassment, or misuse of the platform.
We reserve the right to suspend or terminate access to your account at any time and without notice if we determine that your use violates these Terms or any laws.
4. Values-Based Platform Use
Hey Victor exists to serve progressive causes. By using our services, you agree not to:
Promote efforts to restrict voting rights or fair representation;
Oppose reproductive freedom;
Block or deny climate action;
Promote tax evasion for corporations or the wealthy;
Support campaigns or efforts in direct opposition to Democratic candidates or causes.
We reserve the right to suspend or terminate your account at our sole discretion if your site, actions, or purpose contradict our values.
5. User Accounts
When you create a Hey Victor account, you agree that:
You are responsible for maintaining the security and confidentiality of your login credentials;
All personal and organizational information you provide is accurate and up to date;
You will notify us if your account has been compromised or if your details change.
6. Services and Pricing
Hey Victor provides the following services via subscription:
Website builder access
Templates and pre-built sections
Hosting and maintenance
Customer support and onboarding assistance
All pricing is listed on our website or shared directly. Subscription fees must be paid in advance. Setup fees, custom services, or one-time add-ons may be billed separately.
We reserve the right to change or discontinue any service at our discretion.
7. Refunds and Account Cancellation
If we terminate your account for reasons not tied to a Terms violation, we may refund your initial activation payment (minus transaction fees). However, we do not refund:
Monthly or annual subscription fees
Custom design or development fees
Setup or onboarding fees
You are responsible for canceling your subscription. Refunds will not be issued for unused time unless required by law.
8. Subscriptions & Renewals
Your subscription will renew automatically unless canceled before the renewal date. You authorize Hey Victor to charge your saved payment method for recurring billing.
To cancel, navigate to:
The Hey Victor Account Dashboard (https://app.heyvictor.com/dashboard)
Click on your Profile Icon
Click on “Manage Subscriptions”
Click on “Cancel Subscription”
9. Payments
All payments are securely processed through Stripe. By providing your payment information, you authorize us to charge your payment method for the fees associated with your subscription or services.
If a charge violates these Terms or appears fraudulent, we may cancel or reverse it, minus applicable transaction fees.
10. Privacy
Our Privacy Policy governs how we collect, use, and protect your information. By using our Site, you consent to the terms outlined in that policy.
Key points:
We do not collect or share personal data unrelated to operating your account
We may use basic contact info to send you product updates or promotions
We never use content from websites built on our platform for marketing or research
11. Consumer Protections
Where applicable consumer protection laws apply and cannot be excluded, these Terms will not override your legal rights. In such cases, those laws take precedence over any conflicting provisions here.
12. Limitation of Liability
To the extent allowed by law, Hey Victor and its team shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform.
13. Indemnification
You agree to indemnify and hold harmless Hey Victor, Inc., its employees, contractors, officers, and affiliates from any claims, damages, or expenses arising from your use of the platform or your violation of these Terms.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to conflict-of-law principles.
15. Severability
If any part of these Terms is deemed invalid or unenforceable, that part will be severed, and the rest of the Terms will remain in full effect.
16. Changes to These Terms
We may revise these Terms at any time to reflect operational, legal, or technical updates. If we do, we’ll update the “Effective Date” and notify users through email or on the Site. Your continued use of Hey Victor constitutes acceptance of the revised Terms.
17. Contact Us
If you have questions or concerns, contact us at:
hello@heyvictor.com
1060 Broadway, Suite 50521
Albany, NY 12204
